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About the book
Desire is big business. If companies can create true desirability for their brand, customers will not only express preference and loyalty, they also show a willingness to act as brand champions, participate in online communities, co-create innovative ideas, and show the sort of commitment that is normally associated with fervent employees. However, desire doesn't just happen. Brands need to nurture it by offering security and surprise. Consumers should feel secure when they buy and use a brand; ...Show more
Book details
ISBN
9781472936233
Publisher
Bloomsbury Publishing PLC
Published year
2016
Language
Edition
1
Original title
Brand Desire
Format
Paperback
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