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Getting past no

Paperback • 1991 • English

Getting past no: negotiating with difficult people

By Fisher Roger, William Ury

0 Ratings • 0.0 of 5

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About the book

We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to: - STAY IN CONTROL UNDER PRESSURE - DEFUSE ANGER AND HOSTILITY - FIND OUT WHAT THE OTHER SIDE REALLY WANTS - COUNTER DIRTY TRICK...Show more

Entrepreneurship / Start-ups
Business negotiation
Business process / operations management

Book details

ISBN

9780712655231

Publisher

Century Business

Published year

1991

Language

English

Original title

Getting past no

Format

Paperback

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