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Getting Past No

Paperback • 2007 • English

Getting Past No: Negotiating in Difficult Situations

By William Ury

1 Ratings • 5.0 of 5

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About the book

We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to: - Stay in control under pressure - Defuse anger and hostility - Find out what the other side really wants - Counter dirty trick...Show more

Purchasing and supply management

Book details

ISBN

9780553371314

Published year

2007

Language

English

Original title

Getting Past No

Format

Paperback

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Reviews · 0

1 Ratings • 5.0 of 5

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