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About the book
Do you ever feel like you're talking to a brick wall? The first step in persuading anyone to do anything is getting them to hear you out. But whether the person is a cynical colleague, furious customer, or overwhelmed spouse, their emotional barriers may be blocking your message. And if you can't break through, you can't move forward. Just Listen has helped tens of thousands of people tear down walls and establish productive communication. In this landmark book, veteran psychiatrist and busines...Show more
Book details
ISBN
9780814436479
Publisher
Amacom
Published year
2015
Language
English
Original title
Just Listen
Format
Paperback
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