The social marketplace for new and used books.

Get started

Learn to sell
Learn to buy
Buy textbooks
Sign up
Buy a giftcard
For the authors

Support

Help
Track a shipment
Terms of use
Privacy policy
Cookies policy

Company

About us
Work with us
Give feedback
Categories

Contact us

Fast delivery with

Safe payments by

Visa
Mastercard
Vipps
Klarna

© 2026 Bookis AS

English

Norway

Region is based on IP address

Difficult Conversations: How to Discuss What Matters Most

Paperback • 2010 • English

Difficult Conversations: How to Discuss What Matters Most

By Douglas Stone

0 Ratings • 0.0 of 5

‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌

About the book

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and mor...Show more

Book details

ISBN

9780143118442

Publisher

PENGUIN BOOKS

Published year

2010

Language

English

Original title

Difficult Conversations: How to Discuss What Matters Most

Format

Paperback

Shippping and returns

Shipping

Used books are shipped by the seller. Expected delivery after package is sent is 2-4 days.

Returns

Contact the seller after delivery.

Reviews · 0

0 Ratings • 0.0 of 5

You might also like

Supercommunicators How to Unlock the Secret Language of Connection

Supercommunicators How to Unlock the Secret Language of Connection

Charles Duhigg

Essentials of Negotiation

Essentials of Negotiation

Roy J. Lewicki

Crucial Conversations

Crucial Conversations

Al Switzler

Getting to Zero How to Work Through Conflict in Your High-Stakes Relationships

Getting to Zero How to Work Through Conflict in Your High-Stakes Relationships

Jayson Gaddis

The 7 Habits of Highly Effective People 30th Anniversary Edition

The 7 Habits of Highly Effective People 30th Anniversary Edition

Stephen R. Covey

How to Have Impossible Conversations A Very Practical Guide

How to Have Impossible Conversations A Very Practical Guide

Peter Boghossian

Never split the difference

Never split the difference

Christopher Voss

Getting to yes

Getting to yes

Roger Fisher

The Communication Book

The Communication Book

Mikael Krogerus

Managing Transitions

Managing Transitions

William Bridges

Influence and Persuasion (HBR Emotional Intelligence Series)

Influence and Persuasion (HBR Emotional Intelligence Series)

Nick Morgan

Negotiating the Nonnegotiable How to Resolve Your Most Emotionally Charged Conflicts

Negotiating the Nonnegotiable How to Resolve Your Most Emotionally Charged Conflicts

Daniel Shapiro

Conversational Intelligence

Conversational Intelligence

Judith E. Glaser

Thanks for the Feedback

Thanks for the Feedback

Douglas Stone

Thanks for the Feedback: The Science and Art of Receiving Feedback Well

Thanks for the Feedback: The Science and Art of Receiving Feedback Well

Douglas Stone

Just Listen

Just Listen

Mark Goulston

The Negotiation Book

The Negotiation Book

Steve Gates

How To Deal With Difficult People

How To Deal With Difficult People

Gill Hasson

NEGOTIATION

NEGOTIATION

Roy J. Lewicki

The Yes Book : The Art of Better Negotiation

The Yes Book : The Art of Better Negotiation

Clive Rich

Leading Change

Leading Change

John P. Kotter

How to Talk So Kids Will Listen & Listen So Kids Will Talk

How to Talk So Kids Will Listen & Listen So Kids Will Talk

Adele Faber

Getting to Yes: Negotiating Agreement Without Giving in

Getting to Yes: Negotiating Agreement Without Giving in

Roger Fisher

Negotiate to Win! Talking Your Way to What You Want

Negotiate to Win! Talking Your Way to What You Want

Patrick Collins

Assertiveness How to Stand Up for Yourself and Still Win the Respect of Others

Assertiveness How to Stand Up for Yourself and Still Win the Respect of Others

Judy Murphy

On Managing Yourself

On Managing Yourself

Harvard Business

Changing conversations in organizations

Changing conversations in organizations

Grimshawe

Business Cases for Negotiation

Business Cases for Negotiation

Mark Brown and Peter Cleaverley

People Styles at Work! And Beyond

People Styles at Work! And Beyond

Robert Bolton

Discussing the Undiscussible

Discussing the Undiscussible

College of William & Mary (COR)

Great Negotiators How the Most Successful Business Negotiators Think and Behave

Great Negotiators How the Most Successful Business Negotiators Think and Behave

Tom Beasor

The Mind and Heart of the Negotiator

The Mind and Heart of the Negotiator

Leigh L. Thompson

How the Way We Talk Can Change the Way We Work Seven Languages for Transformation

How the Way We Talk Can Change the Way We Work Seven Languages for Transformation

Robert Kegan

Dialogue and the Art of Thinking Together

Dialogue and the Art of Thinking Together

William Issacs

The New Negotiating Edge

The New Negotiating Edge

Gavin Kennedy

Getting to Yes Negotiating an Agreement Without Giving in

Getting to Yes Negotiating an Agreement Without Giving in

Roger Fisher

Getting to yes : negotiating an agreement without giving in

Getting to yes : negotiating an agreement without giving in

Roger Fisher

Negotiation genius

Negotiation genius

Deepak Malhotra