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Customer Success

Hardcover • 2016 • 1. edition

Customer Success

By Nick Mehta, Dan Steinman, Lincoln Murphy

0 Ratings • 0.0 of 5

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About the book

Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and marketing because customers were often 'stuck' after purchasing. Therefore, all of the 'post-sale' experience was a cost center in most companies. In the world A.B. (After Benioff), with granular per-...Show more

Book details

ISBN

9781119167969

Publisher

John Wiley & Sons Inc

Published year

2016

Language

Edition

1

Original title

Customer Success

Format

Hardcover

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0 Ratings • 0.0 of 5

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