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The Startup's Guide to Customer Success How to Champion the Customer at Your Company

Paperback • 2019 • English

The Startup's Guide to Customer Success How to Champion the Customer at Your Company

By Jennifer Chiang

0 Ratings • 0.0 of 5

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About the book

Are you looking to start or grow a customer success team? Customer success is no longer just for companies with large teams and resources. It's a company mindset that can unlock the biggest opportunities in business. Customer success can help streamline experiences, grow product engagement and loyalty, and more importantly - retain business.In The Startup's Guide to Customer Success, Jennifer Chiang presents a guide on how to plan, execute, and grow your own customer success team and the actiona...Show more

Entrepreneurship / Start-ups

Book details

ISBN

9781641371889

Publisher

New Degree Press

Published year

2019

Language

English

Original title

The Startup's Guide to Customer Success How to Champion the Customer at Your Company

Format

Paperback

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0 Ratings • 0.0 of 5

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