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The Customer of the Future 10 Guiding Principles for Winning Tomorrow's Business

Hardcover • 2019 • English

The Customer of the Future 10 Guiding Principles for Winning Tomorrow's Business

By Blake Morgan

1 Ratings • 5.0 of 5

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About the book

"Tomorrow's customers need to be targeted today! With emerging technology transforming customer expectations, it's more important than ever to keep a laser focus on the experience companies provide their customers. In The Customer of the Future, customer experience futurist Blake Morgan outlines ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective. Tomor...Show more

Book details

ISBN

9781400213634

Publisher

HarperCollins Leadership

Published year

2019

Language

English

Original title

The Customer of the Future 10 Guiding Principles for Winning Tomorrow's Business

Format

Hardcover

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Reviews · 0

1 Ratings • 5.0 of 5

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