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The Effortless Experience Conquering the New Battleground for Customer Loyalty

Paperback • 2013 • English

The Effortless Experience Conquering the New Battleground for Customer Loyalty

By Matthew Dixon, Nicholas Toman, Nick Toman, Rick DeLisi

1 Ratings • 5.0 of 5

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About the book

A new breakthrough idea about how to win customer loyalty from Matthew Dixon, the bestselling author of The Challenger Sale Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? In their acclaimed bestseller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted longstanding myths about sales. Now they've turned to a new vital business subject - customer loyalty - with a ...Show more

Book details

ISBN

9780241003305

Publisher

Portfolio Penguin

Published year

2013

Language

English

Original title

The Effortless Experience Conquering the New Battleground for Customer Loyalty

Format

Paperback

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Used books are shipped by the seller. Expected delivery after package is sent is 2-4 days.

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Reviews · 0

1 Ratings • 5.0 of 5

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