
About the book
An organization's key accounts are its lifeblood. Key account management focuses on the long-term investment of resources in customers that can offer an exceptional return on resources. But which are the key accounts? Are they the ones growing the fastest? The ones that are most financially secure? Or are they the ones that shout the loudest? Key Account Management puts forward a straightforward and effective planning methodology. This fully updated 6th edition of Key Account Management takes a ...Show more
Book details
ISBN
9780749469405
Publisher
Kogan Page Ltd
Published year
2015
Language
English
Original title
Key Account Management
Format
Paperback
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