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The experience economy

Hardcover • 2020 • English

The experience economy

By B.Joseph Pine, James H. Gilmore

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About the book

<p><b>Time is limited. Attention is scarce. Are you engaging your customers?</b></p><p>Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and services, or do they evoke something more--something visceral?</p><p>Welcome to the Experience Economy, where businesses must form unique connections in order to secure their customers' affections--and ensure their own economic vitality.</p><p>This seminal book on experience innovation by Joe Pine and Jim Gilmore explores...Show more

Economics
Macroeconomics
Microeconomics

Book details

ISBN

9781633697973

Published year

2020

Language

English

Original title

The experience economy

Format

Hardcover

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