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CUSTOMER SERVICE SKILLS FOR SUCCESS

Pocket • 2018 • 1. utgave

CUSTOMER SERVICE SKILLS FOR SUCCESS

Av Robert Lucas

0 vurderinger • 0.0 av 5

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Om boken

Recipient of the 217 Textbook & Academic Authors Association's Textbook Excellence Award, Customer Service Skills for Success by Robert W. Lucas is the top-selling customer service textbook in the United States.The 7th edition addresses real-world customer service issues and provides a variety of updated resources, activities, examples and tips from the author and active professionals in the industry to gain and hold readers' interest while providing insights into the concepts and skills related...Vis mer

Næringsvirksomhet, administrasjon og ledelse

Om boken

ISBN

9781260092509

Forlag

McGraw-Hill Education

Publiseringsår

2018

Språk

Utgave

1

Originaltittel

CUSTOMER SERVICE SKILLS FOR SUCCESS

Format

Pocket

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Customer Service Skills for Success

Customer Service Skills for Success

Pocket · 2014

Omtaler · 0

0 vurderinger • 0.0 av 5

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