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Customer Service A Practical Approach

Pocket • 2014 • Engelsk • 6. utgave

Customer Service A Practical Approach

Av Elaine K. Harris

0 vurderinger • 0.0 av 5

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Om boken

For undergraduate courses in Customer Service, Training and Development, and Service Marketing; also as a supplement for a course in Marketing Principles. The market-leader, Customer Service: A Practical Approach, Sixth Edition, goes beyond providing reasons why customer service is important to defining proven methods for creating customer service excellence. Using a hands-on approach, it covers a wide range of knowledge and skills and offers an extensive collection of activities to enliven and ...Vis mer

Om boken

ISBN

9781292040356

Forlag

Pearson Education Limited

Publiseringsår

2014

Språk

Engelsk

Utgave

6

Originaltittel

Customer Service A Practical Approach

Format

Pocket

Frakt og retur

Frakt

Brukte bøker sendes av selgeren. Forventet leveringstid etter pakken er sendt er 2-4 dager.

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Omtaler · 0

0 vurderinger • 0.0 av 5

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