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Paperback • 2014 • English
By Robert F. Lusch, Stephen L. Vargo
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About the book
In 2004, Robert F. Lusch and Stephen L. Vargo published their groundbreaking article on the evolution of marketing theory and practice toward "service-dominant (S-D) logic", describing the shift from a product-centred view of markets to a service-led model. Now, in this keenly anticipated book, the authors present a thorough primer on the principles and applications of S-D logic. They describe a clear alternative to the dominant worldview of the heavily planned, production-oriented, profit-maxim...Show more
Book details
ISBN
9780521124324
Publisher
Cambridge University Press
Published year
2014
Language
English
Original title
Service-Dominant Logic Premises, Perspectives, Possibilities
Format
Paperback
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