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Customer Service Essentials

Paperback • 2019 • 1. edition

Customer Service Essentials

By Robert E. Hinson, Ogechi Adeola, Kojo Oppong Nkrumah, Charles Agyinarare, Kwame Adom, Abednoego Feehi Okoe Amartey

0 Ratings • 0.0 of 5

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About the book

A must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences.

Customer services

Book details

ISBN

9781641136853

Publisher

Information Age Publishing

Published year

2019

Language

Edition

1

Original title

Customer Service Essentials

Format

Paperback

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Other versions

Customer Service Essentials

Customer Service Essentials

Hardcover · 2019

Reviews · 0

0 Ratings • 0.0 of 5

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