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© 2026 Bookis AS
English
Norway
Region is based on IP address
Fast delivery with
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© 2026 Bookis AS
English
Norway
Region is based on IP address
Paperback • 2022 • English
By Sanjeev Bordoloi, James Fritzsimmons, Mona Fritzsimmons
3 Ratings • 4.3 of 5
About the book
Bordoloi''s Service Management 10e contains extensive coverage of the impacts of COVID-19 including the service innovation and progress experienced by a global pandemic. Written in an engaging literary style, based on research and consulting experience of authors, it focuses on service for competitive advantage and integrates technology, operations, and human behavior and the need for continuous quality improvement to be effective in a global environment. This edition continues to acknowledge an...Show more
Book details
ISBN
9781265075538
Published year
2022
Language
English
Original title
Service Management
Format
Paperback
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3 Ratings • 4.3 of 5
