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English
Norway
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About the book
Presents an action-oriented book for managers and entrepreneurs searching ways to tackle issues they face in terms of developing and delivering services. The book focuses on service organizations, but has a broad interpretation of what services are. It introduces specific methods, reviews their strengths and limitations.
Book details
ISBN
9789063693534
Publisher
BIS Publishers B.V.
Published year
2015
Language
Edition
1
Original title
The Service Innovation Handbook
Format
Paperback
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