Paperback • 2020 • English
Good Services Decoding the Mystery of What Makes a Good Service
By Louise Downe
0 Ratings • 0.0 of 5
About the book
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a "good" and "bad" service and describing the common elements within all services that mean they either work for users or don't. A practical book for ...Show more
Book details
ISBN
9789063695439
Publisher
Laurence King Publishing
Published year
2020
Language
English
Original title
Good Services Decoding the Mystery of What Makes a Good Service
Format
Paperback
Shippping and returns
Shipping
Used books are shipped by the seller. Expected delivery after package is sent is 2-4 days.
Returns
Contact the seller after delivery.
Reviews · 0
0 Ratings • 0.0 of 5
