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The lean toolbox for service systems

Paperback • 2008 • English

The lean toolbox for service systems

By Bicheno, John

0 Ratings • 0.0 of 5

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About the book

The Lean Toolbox for Service Systems is the first book that attempts to assemble a comprehensive set of tools for lean service and administration. Other publications have dealt with only a segment of the tools or a segment of the range of service systems. The book is a result of several years' work in Lean Service at the Lean Enterprise Research Centre, Cardiff Business School, and the service management programme at the University of Buckingham. All material in the book has been 'field tested' ...Show more

Business strategy
Entrepreneurship / Start-ups
Business process / operations management

Book details

ISBN

9780954124441

Publisher

PICSIE Books

Published year

2008

Language

English

Original title

The lean toolbox for service systems

Format

Paperback

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