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This Is Service Design Methods

Paperback • 2018 • 1. edition

This Is Service Design Methods

By Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider

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About the book

In this book, you'll find 54 hands-on descriptions that help you do the key methods used in service design. These methods include instructions, guidelines, and tips-and-tricks for activities within research, ideation, prototyping, and facilitation. This is the print version of the method companion to the book This Is Service Design Doing (#TiSDD). It includes the same content that you can find free on the book website, tisdd.com, but nicely revisualized and presented in a professional bound form...Show more

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Book details

ISBN

9781492039594

Publisher

O'Reilly Media, Inc, USA

Published year

2018

Language

Edition

1

Original title

This Is Service Design Methods

Format

Paperback

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