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The Apple Experience: Secrets to Building Insanely Great Customer Loyalty

Hardcover • 2012 • English

The Apple Experience: Secrets to Building Insanely Great Customer Loyalty

By Carmine Gallo

1 Ratings • 4.0 of 5

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About the book

Praise for THE APPLE EXPERIENCE "There are three pillars of enchantment: likability, trustworthiness, and quality. The Apple experience is the best modern-day example of all three pillars. Carmine's book will help you understand and implement the same kind of world-class experience." --Guy Kawasaki, author of Enchantment and former chief evangelist of Apple "Carmine Gallo explains beautifully and simply just what makes the Apple retail experience so successful. No matter what kind of business y...Show more

Economics, Finance, Business and Management
Economics
Finance and accounting

Book details

ISBN

9780071793209

Published year

2012

Language

English

Original title

The Apple Experience: Secrets to Building Insanely Great Customer Loyalty

Format

Hardcover

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Reviews · 0

1 Ratings • 4.0 of 5

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