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Difficult Conversations

Paperback • 2000 • English

Difficult Conversations

By Douglas Stone, Sheila Heen, Bruce Patton

0 Ratings • 0.0 of 5

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About the book

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyou...Show more

Economics, Finance, Business and Management

Book details

ISBN

9780140277821

Published year

2000

Language

English

Original title

Difficult Conversations

Format

Paperback

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Reviews · 0

0 Ratings • 0.0 of 5

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