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Crucial Conversations

Paperback • 2021 • English • 3. edition

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

By Al Switzler, Kerry Patterson, Joseph Grenny, Ron McMillan, Emily Gregory

0 Ratings • 0.0 of 5

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About the book

This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive...Show more

Book details

ISBN

9781260474183

Publisher

McGraw-Hill Education

Published year

2021

Language

English

Edition

3

Original title

Crucial Conversations

Format

Paperback

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