The social marketplace for new and used books.

Get started

Learn to sell
Learn to buy
Buy textbooks
Sign up
Buy a giftcard
For the authors

Support

Help
Track a shipment
Terms of use
Privacy policy
Cookies policy

Company

About us
Work with us
Give feedback
Categories

Contact us

Fast delivery with

Safe payments by

Visa
Mastercard
Vipps
Klarna

© 2026 Bookis AS

English

Connected CRM : Implementing a Data-Driven, Customer-Centric Business Strategy

Paperback • 2014 • Norwegian Bokmål

Connected CRM : Implementing a Data-Driven, Customer-Centric Business Strategy

By David S. Williams

0 Ratings • 0.0 of 5

‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌

About the book

Taking core direct response marketing techniques and moving beyond the simple use of data and analytics, this book explores how todays marketers can leverage advances in technology to create successful customer-centric business strategies.

Book details

ISBN

9781118835807

Publisher

John Wiley & Sons Inc

Published year

2014

Language

Norwegian Bokmål

Original title

Connected CRM : Implementing a Data-Driven, Customer-Centric Business Strategy

Format

Paperback

Shippping and returns

Shipping

Used books are shipped by the seller. Expected delivery after package is sent is 2-4 days.

Returns

Contact the seller after delivery.

Reviews · 0

0 Ratings • 0.0 of 5

You might also like

The New Science of Customer Relationships Delivering the One-to-One Promise With AI

The New Science of Customer Relationships Delivering the One-to-One Promise With AI

Thomas H. Davenport

Endless Customers A Proven System to Build Trust, Drive Sales, and Become the Market Leader

Endless Customers A Proven System to Build Trust, Drive Sales, and Become the Market Leader

Marcus Sheridan

Customer Relationship Management Concepts, Applications and Technologies

Customer Relationship Management Concepts, Applications and Technologies

Daniel D. Prior

Digital Business and E-commerce Management

Digital Business and E-commerce Management

Dave Chaffey

Customer Communities Engage and Retain Customers to Build the Future of Your Business

Customer Communities Engage and Retain Customers to Build the Future of Your Business

Nick Mehta

Digital Marketing Strategy Create Strategy, Put it Into Practice, Sell More

Digital Marketing Strategy Create Strategy, Put it Into Practice, Sell More

Niko Lahtinen

High-Impact Content Marketing Strategies to Make Your Content Intentional, Engaging and Effective

High-Impact Content Marketing Strategies to Make Your Content Intentional, Engaging and Effective

Purna Virji

The Customer of the Future 10 Guiding Principles for Winning Tomorrow's Business

The Customer of the Future 10 Guiding Principles for Winning Tomorrow's Business

Blake Morgan

Digital Marketing Strategy

Digital Marketing Strategy

Simon Kingsnorth

Customer Understanding

Customer Understanding

Annette Franz

Customer Relationship Management

Customer Relationship Management

Australia) Buttle Francis (Francis Buttle Associates

Digital Marketing

Digital Marketing

Alan Charlesworth

The Customer Centricity Playbook

The Customer Centricity Playbook

Peter Fader

Digital Marketing Excellence

Digital Marketing Excellence

Dave Chaffey

Customer Impact Agenda

Customer Impact Agenda

Phil Winters

The Digital Transformation Playbook

The Digital Transformation Playbook

David L. Rogers

The New Rules of Sales and Service

The New Rules of Sales and Service

David Meerman Scott

The Conversion Code

The Conversion Code

Chris Smith

Digital to the Core

Digital to the Core

Mark Raskino

When Digital Becomes Human

When Digital Becomes Human

Steven Van Belleghem

The Rise of the Platform Marketer

The Rise of the Platform Marketer

Craig Dempster

Leading Digital

Leading Digital

George Westerman

Inbound Marketing : Attract, Engage, and Delight Customers Online

Inbound Marketing : Attract, Engage, and Delight Customers Online

Brian. Halligan

Digital marketing integrating strategy and ta…

Digital marketing integrating strategy and ta…

Ira Kaufman,

E-Marketing

E-Marketing

Judy Strauss

Emarketing exellence

Emarketing exellence

Dave chaffey

Emarketing excellence

Emarketing excellence

Dave Chaffey

The Effortless Experience Conquering the New Battleground for Customer Loyalty

The Effortless Experience Conquering the New Battleground for Customer Loyalty

Matthew Dixon

Digital Marketing: Strategy, Implementation and Practice

Digital Marketing: Strategy, Implementation and Practice

Dave Chaffey,

Contemporary direct and interactive marketing

Contemporary direct and interactive marketing

Lisa Spiller

Call Center Management On Fast Forward

Call Center Management On Fast Forward

Brad Cleveland

Relationship Marketing

Relationship Marketing

Martin Christopher

Customer Relationship Management concepts and technologies

Customer Relationship Management concepts and technologies

Francis Buttle

Strategic Customer Service

Strategic Customer Service

John Thomas Aalstad

CRM at the Speed of Light

CRM at the Speed of Light

Paul Greenberg

Selling Today Creating Customer Value

Selling Today Creating Customer Value

Gerald L. Manning

Direct and Interactive Marketing

Direct and Interactive Marketing

Sargeant, Adrian

Business marketing strategy : cases, concepts, and applications

Business marketing strategy : cases, concepts, and applications

V. Kasturi Rangan