Nettbokhandelen for kjøp og salg av bøker.

Kom i gang

Lær å selge
Lær å kjøpe brukt
Kjøp pensumbøker
Logg inn eller registrer deg
Kjøp et gavekort
For forfattere

Kundeservice

Hjelp
Spor ordre
Brukervilkår
Personvernregler
Informasjonskapsler

Bookis

Om oss
Jobb hos oss!
Gi tilbakemelding
Sjangere

Kontakt oss

Rask levering med

Trygg betaling med

Visa
Mastercard
Vipps
Klarna

© 2026 Bookis AS

Norsk

Norge

Region er basert på IP-adresse

Legendary Service

Innbundet • 2014 • Engelsk

Legendary Service

Av Kenneth Blanchard

0 vurderinger • 0.0 av 5

‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌

Om boken

Take Care of Your Customers - or Someone Else Will! Legendary Service Great customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at best. Successful companies make the connection between legendary customer service and a thriving business - they recognize that the way employees treat customers is directly related to the way managers treat employees. Kelsey Young is an optimistic but disillusioned sales associate working...Vis mer

Om boken

ISBN

9780071819046

Forlag

McGraw-Hill Education - Europe

Publiseringsår

2014

Språk

Engelsk

Originaltittel

Legendary Service

Format

Innbundet

Frakt og retur

Frakt

Brukte bøker sendes av selgeren. Forventet leveringstid etter pakken er sendt er 2-4 dager.

Returer

Kontakt selgeren etter levering.

Omtaler · 0

0 vurderinger • 0.0 av 5

Du vil kanskje også like

Leadership Is Personal How Community and Culture Lead to Business Success

Leadership Is Personal How Community and Culture Lead to Business Success

Brad Mahon

Customer Service Skills for Success

Customer Service Skills for Success

Robert W. Lucas

The Vision Code How to Create and Execute a Compelling Vision for your Business

The Vision Code How to Create and Execute a Compelling Vision for your Business

Oleg Konovalov

The Cult of the Customer Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

The Cult of the Customer Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

Shep Hyken

The Ride of a Lifetime Lessons in Creative Leadership from 15 Years As CEO of the Walt Disney Company

The Ride of a Lifetime Lessons in Creative Leadership from 15 Years As CEO of the Walt Disney Company

Robert Iger

The ownership quotient

The ownership quotient

James C. Abegglen

This is Service Design Doing

This is Service Design Doing

Marc Stinkdorn

The Customer Centricity Playbook

The Customer Centricity Playbook

Peter Fader

The Leadership Contract

The Leadership Contract

Vince Molinaro

Service Innovation

Service Innovation

Anders Gustafsson

Service Design for Business: A Practical Guide to Optimizing the Customer Experience

Service Design for Business: A Practical Guide to Optimizing the Customer Experience

Ben Reason

The Challenger Customer Selling to the Hidden Influencer Who Can Multiply Your Results

The Challenger Customer Selling to the Hidden Influencer Who Can Multiply Your Results

Brent Adamson

Legendarisk service

Legendarisk service

Ken Blanchard

Customer Service A Practical Approach

Customer Service A Practical Approach

Elaine K. Harris

The Effortless Experience Conquering the New Battleground for Customer Loyalty

The Effortless Experience Conquering the New Battleground for Customer Loyalty

Matthew Dixon

The Challenger Sale, The,

The Challenger Sale, The,

Matthew Dixon

Creative Followership In the Shadow of Greatness

Creative Followership In the Shadow of Greatness

Jimmy Collins

Influencer

Influencer

Grenny, Joseph

Uplifting Service The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

Uplifting Service The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

Ron Kaufman

Great Leaders Grow Becoming a Leader for Life

Great Leaders Grow Becoming a Leader for Life

Kenneth H. Blanchard

All In: How the Best Managers Create a Culture of Belief and Drive Big Results

All In: How the Best Managers Create a Culture of Belief and Drive Big Results

Adrian Gostick

Customer Service Management Training 101

Customer Service Management Training 101

EVENSON, Renee

The Challenger Sale

The Challenger Sale

Matthew Dixon

Leading at a higher level

Leading at a higher level

Ken Blanchard

Strategic Customer Service

Strategic Customer Service

John Thomas Aalstad

Selling Luxury Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale

Selling Luxury Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale

Robin Lent

Creating Magic

Creating Magic

Lee Cockerell

The Leadership Code Five Rules to Lead by

The Leadership Code Five Rules to Lead by

David Ulrich

The Secret What Great Leaders Know - and Do

The Secret What Great Leaders Know - and Do

Kenneth H. Blanchard

You Don't Need a Title to Be a Leader

You Don't Need a Title to Be a Leader

Sanborn, Mark

Up Your Service! Insights

Up Your Service! Insights

Ron Kaufman

The HR Value Proposition

The HR Value Proposition

David Ulrich

The Leadership Pill

The Leadership Pill

Marc Muchnick

The Servant Leader

The Servant Leader

Kenneth Blanchard

Service quality management

Service quality management

Jay kandampully

Power Up

Power Up

David L. Bradford

Service Level Management Customer Focused

Service Level Management Customer Focused

Jan Niessen

On Great Service A Framework for Action

On Great Service A Framework for Action

Leonard L. Berry

Managing Customer Value Creating Quality and Service That Customers Can See

Managing Customer Value Creating Quality and Service That Customers Can See

Bradley T. Gale