Pocket • 2012 • Engelsk

Uplifting Service The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

Name: Uplifting Service The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet
SKU: 9780984762552
Price: 139.0 NOK
Availability: InStock
ISBN: 9780984762552

Av Ron Kaufman

0 vurderinger • 0.0 av 5

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Om boken

Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You MeetWe are deep in a service crisis. In the operating room, surgeons and their teams communicate in a very precise language; airplane pilots follow a strict protocol to take off and land safely every time; and, when launching a new product, companies lay out a plan that all employees follow. But when it comes to building a strong service culture, the path to success is usually much less clear. We r...Vis mer

Om boken

ISBN

9780984762552

Forlag

Evolve Publishing

Publiseringsår

2012

Språk

Engelsk

Originaltittel

Uplifting Service The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

Format

Pocket

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Frakt

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