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Hardcover • 2020 • English
By James R., William M.
3 Ratings • 5.0 of 5
About the book
MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 11E helps you learn on your terms. This edition presents the latest developments in the field as you examine fundamental principles, criteria and the historic underpinnings of total quality. The authors provide a solid foundation for understanding and applying technical tools and performance excellence from an enterprise perspective. This digital resource gives you the flexibility to highlight key text, add notes and create custom flashcards. When...Show more
Book details
ISBN
9780357442036
Published year
2020
Language
English
Original title
Managing for Quality and Performance Excellence
Format
Hardcover
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3 Ratings • 5.0 of 5