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© 2026 Bookis AS

English

Service Management Operations, Strategy, and Information Technology

Hardcover • 2004 • English • 4. edition

Service Management Operations, Strategy, and Information Technology

By James A. Fitzsimmons, Mona J. Fitzsimmons

0 Ratings • 0.0 of 5

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About the book

This text is perfect for a course called Service Management, Service Operations Management, or the Operations Management course where the professor wants to heavily focus on service examples (vs manufacturing). It is the best selling text in this market and includes fantastic and current examples from the field of technology.

Book details

ISBN

9780071214575

Publisher

McGraw-Hill/Irwin

Published year

2004

Language

English

Edition

4

Original title

Service Management Operations, Strategy, and Information Technology

Format

Hardcover

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Reviews · 0

0 Ratings • 0.0 of 5

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