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Paperback • 2003 • English • 1. edition
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About the book
Complete with anecdotes that exemplify outstanding customer service, Hug Your Customers shows how any business can adapt this hugging philosophy to attract great staff, lower marketing costs, and maintain higher gross margins and long-term revenues. At a time when customer service has become the difference between success and failure, Hug Your Customers shows how Jack's one-of-a-kind philosophy brings the results you've been looking for.
Book details
ISBN
9781401397746
Publisher
Hyperion
Published year
2003
Language
English
Edition
1
Original title
Hug your customers
Format
Paperback
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