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English

Foundations in IT Service Management Basierend Auf ITIL

Paperback • 2008 • German

Foundations in IT Service Management Basierend Auf ITIL

By Jan van Bon

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About the book

Das Offizielles Handbuch fur ITIL(R) v3! Dieses Buch ist das klassische Handbuch der Industrie auf dem Gebiet von ITIL geworden. In den Jahren hat dieses massgebende Handbuch seinen Platz auf den Bucherregalen und in den Aktenkoffern der Industrieexperten erworben, wahrend sie 'best practices' innerhalb ihrer Organisationen einfuhrten. Diese Version basiert sich auf ITIL V3. Als Leser werden Sie erfahren, dass dieses Buch alle Hauptaspekte des ITIL V3 Lebenszyklus-Ansatzes umfasst und diese ...Show more

Book details

ISBN

9789087530594

Publisher

van Haren Publishing

Published year

2008

Language

German

Original title

Foundations in IT Service Management Basierend Auf ITIL

Format

Paperback

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