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English
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© 2026 Bookis AS
English
Norway
Region is based on IP address
Paperback • 2012 • English
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About the book
ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for IT-related activities and the...Show more
Book details
ISBN
9781119950134
Publisher
John Wiley Sons
Published year
2012
Language
English
Original title
ITIL For Dummies
Format
Paperback
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