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English

ITIL® 2011 Edition – A Pocket Guide

Paperback • 2011 • English

ITIL® 2011 Edition – A Pocket Guide

By Jan van Bon a.o.

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About the book

Note: This pocket book is available in several languages: English, German, Dutch. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT Infrastructure Library), the leading framework for IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary of ITIL, based on ITIL® 2011 Edition. We have condensed the full ITIL framework, found in 2000 pages, into just 200 pock...Show more

Book details

ISBN

9789087536763

Publisher

van Haren Publishing

Published year

2011

Language

English

Original title

ITIL® 2011 Edition – A Pocket Guide

Format

Paperback

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