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About the book
Note: This pocket book is available in several languages: English, German, French, Dutch. This Pocket Guide is a concise summary of ITIL(R) V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the 'lifecycle' approach?
Book details
ISBN
9789087531027
Publisher
van Haren Publishing
Published year
2007
Language
English
Original title
ITIL V3 A Pocket Guide
Format
Paperback
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