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Paperback • 2020 • English
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About the book
ITIL(R) 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working. ITIL(R) Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. ...Show more
Book details
ISBN
9781787782136
Published year
2020
Language
English
Original title
ITIL(R) Foundation Essentials ITIL 4 Edition
Format
Paperback
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