The social marketplace for new and used books.

Get started

Learn to sell
Learn to buy
Buy textbooks
Sign up
Buy a giftcard
For the authors

Support

Help
Track a shipment
Terms of use
Privacy policy
Cookies policy

Company

About us
Work with us
Give feedback
Categories

Contact us

Fast delivery with

Safe payments by

Visa
Mastercard
Vipps
Klarna

© 2026 Bookis AS

English

Norway

Region is based on IP address

  1. Home
  2. Practical applications of information technology
  1. Home
  2. Genres
  3. Practical applications of information technology
A guide to service desk concepts

Hardcover • 2011 • English

A guide to service desk concepts: Third Edition

By Donna Knapp

1 Ratings • 5.0 of 5

‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌

About the book

A guide to hjelp desk concepts

Computing and Information Technology
Practical applications of information technology

Book details

ISBN

9780324785067

Published year

2011

Language

English

Original title

A guide to service desk concepts

Format

Hardcover

Shippping and returns

Shipping

Used books are shipped by the seller. Expected delivery after package is sent is 2-4 days.

Returns

Contact the seller after delivery.

Reviews · 0

1 Ratings • 5.0 of 5

You might also like

Introduction to computing systems

Introduction to computing systems

Pat Yale

Essentials of MIS

Essentials of MIS

Jane P.

INFORMATION TECHNOLOGY

INFORMATION TECHNOLOGY

Richard Fox

The Skilled Helper

The Skilled Helper

Robert Reese

Systems Analysis and Design

Systems Analysis and Design

Kenneth E.

This Is Service Design Methods

This Is Service Design Methods

Marc Stickdorn

Service Management: Operations, Strategy, Information Technology

Service Management: Operations, Strategy, Information Technology

James Fitzsimmons

It Infrastructure Architecture - Infrastructure Building Blocks and Concepts Third Edition

It Infrastructure Architecture - Infrastructure Building Blocks and Concepts Third Edition

Sjaak Laan

Theory Book IT Intro 3rd edition

Theory Book IT Intro 3rd edition

Guttorm Sindre

ITIL Simplified

ITIL Simplified

Matt Smith

978-1-62705-351-8

978-1-62705-351-8

Mark Guzdial

ITIL PRACTITIONER GUIIDANCE

ITIL PRACTITIONER GUIIDANCE

Axelos (COR)

Customer Service - Skills for success

Customer Service - Skills for success

Robert W. Lucas

Networking: A Beginner's Guide

Networking: A Beginner's Guide

Bruce Hallberg

Customer Service A Practical Approach Sixth Edition

Customer Service A Practical Approach Sixth Edition

Elaine K. Harris

Operating systems

Operating systems

Thomas Anderson

Building Java Programs Third Ediditon

Building Java Programs Third Ediditon

Stuart Reges

Digital Design and Computer Fundamentals

Digital Design and Computer Fundamentals

Per Gunnar Kjeldsberg

CISSP exam guide sixth edition

CISSP exam guide sixth edition

Shon arris

Database Systems

Database Systems

Thomas Connolly

Computer Networking

Computer Networking

James F.

Managing Information Systems

Managing Information Systems

Body, Boonstra,

Applied SOA: Service-Oriented Architecture and Design Strategies

Applied SOA: Service-Oriented Architecture and Design Strategies

Michael Rosen

Digital Design

Digital Design

M. Morris

Managing & using informatikk systems

Managing & using informatikk systems

Keri E

802.11 Wireless networks: The definitive guide

802.11 Wireless networks: The definitive guide

Matthew S.

CCNP(R): Cisco Internetwork Troubleshooting Study Guide

CCNP(R): Cisco Internetwork Troubleshooting Study Guide

A guide to managing knowledge : cultivating communities of practice

A guide to managing knowledge : cultivating communities of practice

Etienne Wenger

Cisco Networking Academy Program

Cisco Networking Academy Program

DATA ANALYSIS FOR DATABASE DESIGN (THIRD EDITION)

DATA ANALYSIS FOR DATABASE DESIGN (THIRD EDITION)

David Howe

Service management

Service management

Richard Normann

9782744501005

9782744501005

Theodore C

THIRD EDITION PROGRAMMING LANGUAGE CONCEPTS

THIRD EDITION PROGRAMMING LANGUAGE CONCEPTS

Carlo Ghezzi

Service Level Management Customer Focused

Service Level Management Customer Focused

Jan Niessen

PROJECT RESEARCH IN INFORMATION SYSTEMS

PROJECT RESEARCH IN INFORMATION SYSTEMS

Tony Cornford

How to be a Successful Computer Consultant

How to be a Successful Computer Consultant

Alan R. Simon

Gjestebehandling

Gjestebehandling

Kjell E. Innli

Modern ERP

Modern ERP

Marianne Bradford

Systemutvikling

Systemutvikling

Edgar Bostrøm