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Essentials of MIS

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The Skilled Helper

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Service Management: Operations, Strategy, Information Technology

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ITIL Simplified

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978-1-62705-351-8

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Customer Service - Skills for success

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Networking: A Beginner's Guide

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Digital Design and Computer Fundamentals

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CISSP exam guide sixth edition

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Service Management For Dummies

Judith S. Hurwitz

Computer Networking

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Applied SOA: Service-Oriented Architecture and Design Strategies

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Digital Design

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Managing & using informatikk systems

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Don’t make me think!

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DATA ANALYSIS FOR DATABASE DESIGN (THIRD EDITION)

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Theodore C

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Systemutvikling

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Service Level Management Customer Focused

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How to be a Successful Computer Consultant

Alan R. Simon

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