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ITIL PRACTITIONER GUIIDANCE

Paperback • 2016 • English

ITIL PRACTITIONER GUIIDANCE

By Axelos (COR)

0 Ratings • 0.0 of 5

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About the book

ITIL(R) Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios. The book assumes knowledge of ITIL and ITSM up to ITIL Foundation level, and begins with a discussion of the guiding principles of ITSM: -Focu...Show more

Business and Management

Book details

ISBN

9780113314874

Publisher

STATIONERY OFFICE BOOKS

Published year

2016

Language

English

Original title

ITIL PRACTITIONER GUIIDANCE

Format

Paperback

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