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About the book
Take Care of Your Customers - or Someone Else Will! Legendary Service Great customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at best. Successful companies make the connection between legendary customer service and a thriving business - they recognize that the way employees treat customers is directly related to the way managers treat employees. Kelsey Young is an optimistic but disillusioned sales associate working...Show more
Book details
ISBN
9780071819046
Publisher
McGraw-Hill Education - Europe
Published year
2014
Language
English
Original title
Legendary Service
Format
Hardcover
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