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About the book
Sales and marketing functions are increasingly converging, with lead generation now frequently arising from digital promotional campaigns, opportunities for tried and tested consultative sales techniques diminishing in the face of scarce customer attention and availability, as well as a plethora of readily accessible comparative product information. To take part in this process, salespeople need to understand and interact with customers via multiple channels, participating in social media in col...Show more
Book details
ISBN
9780749475079
Publisher
Kogan Page Ltd
Published year
2016
Language
Edition
1
Original title
Digital Selling
Format
Paperback
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