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Difficult conversations

Paperback • 2011 • English • 2. edition

Difficult conversations: how to discuss what matters most

By Douglas Stone

0 Ratings • 0.0 of 5

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About the book

We've all been there- We know we must talk to a colleague, our boss or even a friend about something we know will be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. Difficult Conversations is the definitive work on handling these unpleasant exchanges, based on 15 years of research at the Harvard Negotiation Project. It teaches us to work throu...Show more

Social research and statistics
Sociology: work and labour
Sociology: sport and leisure

Book details

ISBN

9780670921348

Publisher

Portfolio Penguin

Published year

2011

Language

English

Edition

2

Original title

Difficult conversations

Format

Paperback

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0 Ratings • 0.0 of 5

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