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Om boken
Advanced Customer Analytics provides a clear guide to the specific analytical challenges faced by the retail sector. The book covers the nature and scale of data obtained in transactions, relative proximity to the consumer and the need to monitor customer behaviour across multiple channels. The book advocates a category management approach, taking into account the need to understand the consumer mindset through elasticity modelling and discount strategies, as well as targeted marketing and loyal...Vis mer
Om boken
ISBN
9780749477158
Forlag
Kogan Page Ltd
Publiseringsår
2016
Språk
Engelsk
Originaltittel
Advanced Customer Analytics
Format
Frakt og retur
Frakt
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