The Startup's Guide to Customer Success How to Champion the Customer at Your Company

The New Science of Customer Relationships Delivering the One-to-One Promise With AI

Thomas H. Davenport

Endless Customers A Proven System to Build Trust, Drive Sales, and Become the Market Leader

Marcus Sheridan

Account-Based Growth Unlocking Sustainable Value Through Extraordinary Customer Focus

Bev Burgess

Experience, Inc. Why Companies That Uncover Purpose, Create Connection, and Celebrate Their People Will Triumph

Jill Popelka

Loved How to Rethink Marketing for Tech Products

Martina Lauchengco

Customer Service Skills for Success

Robert W. Lucas

The accelerator survival guide

Sean Percival

Startup CXO

Matt Blumberg

The Cold Start Problem How to Start and Scale Network Effects

Andrew Chen

Startup CEO A Field Guide to Scaling Up Your Business (Techstars)

Matt Blumberg

The startup owners manual

Steve Blank

The Cult of the Customer Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

Shep Hyken

The Customer of the Future 10 Guiding Principles for Winning Tomorrow's Business

Blake Morgan

Coach Your Team

Liz Hall

The lean startup

Customer Understanding

Annette Franz

The Customer Centricity Playbook

Peter Fader

This is Service Design Doing

Marc Stinkdorn

The Startup Way How Modern Companies Use Entrepreneurial Management to Transform Culture and Drive Long-term Growth

Eric Ries

The Startup Way

Eric Ries

Lean Customer Development

Cindy Alvarez

Farm Don't Hunt The Definitive Guide to Customer Success

Guy Nirpaz

The Challenger Customer Selling to the Hidden Influencer Who Can Multiply Your Results

Brent Adamson

Badass: Making Users Awesome

Kathy Sierra

Traction

Gabriel Weinberg

Grow.

Shopify

Startup Boards Getting the Most Out of Your Board of Directors

Brad Feld

The Effortless Experience Conquering the New Battleground for Customer Loyalty

Matthew Dixon

Disciplined Entrepreneurship: 24 Steps to a Successful Startup

Bill Aulet

The Power of Customer Misbehavior Drive Growth and Innovation by Learning from Your Customers

M. Fisher

Employee's Survival Guide to Change The Complete Guide to Surviving and Thriving During Organizational Change

Jeffrey M. Hiatt

The Startup Owner's Manual: The Step-By-Step Guide for Building a Great Company

Steve Blank

The Challenger Sale

Matthew Dixon

Entrepreneurship

Marc H

Succeeding at Social Enterprise

The Social

Strategic Customer Service

John Thomas Aalstad

Teams that succeed

Harvard Business

Customer-centric Product Definition: The Key to Great Product Development

Sheila Mello

Managing Customer Value Creating Quality and Service That Customers Can See

Bradley T. Gale