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About the book
Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!
Book details
ISBN
9781292100203
Publisher
Pearson Education Limited
Published year
2015
Language
Edition
1
Original title
Five Star Service
Format
Paperback
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