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About the book
Organizations, which are central in contemporary industrialized and post-industrial societies, including government departments and agencies, corporations, and non-government organizations, claim to want and practice two-way communication, dialogue, and engagement with citizens, customers, employees, and other stakeholders and publics. But do they in reality? Voice - speaking up - is recognized as fundamental for democracy, representation, and social equity. But what if governments, corporations...Show more
Book details
ISBN
9781433130526
Publisher
Peter Lang Publishing Inc
Published year
2015
Language
Edition
1
Original title
Organizational Listening
Format
Paperback
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