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Public Relations as Emotional Labour

Hardcover • 2019 • 1. edition

Public Relations as Emotional Labour

By Liz Yeomans

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About the book

Inextricably linked to neoliberal market economies, Public Relations' influence in our promotional culture is profound. Yet many aspects of the professional role are under-researched and poorly understood, including the impact on workers who construct displays of feeling to elicit a desired emotional response, to earn trust and manage clients. The emotionally demanding nature of this aspirational work, and how this is symptomatic of "always on" culture, is particularly overlooked.Drawing on inte...Show more

Communication studies

Book details

ISBN

9781138920309

Publisher

Taylor & Francis Ltd

Published year

2019

Language

Edition

1

Original title

Public Relations as Emotional Labour

Format

Hardcover

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