The social marketplace for new and used books.

Get started

Learn to sell
Learn to buy
Buy textbooks
Sign up
Buy a giftcard
For the authors

Support

Help
Track a shipment
Terms of use
Privacy policy
Cookies policy

Company

About us
Work with us
Give feedback
Categories

Contact us

Fast delivery with

Safe payments by

Visa
Mastercard
Vipps
Klarna

© 2026 Bookis AS

English

Norway

Region is based on IP address

The Managed Heart

Paperback • 2012 • English

The Managed Heart

By Arlie Russell Hochschild

2 Ratings • 5.0 of 5

‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌

About the book

In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work", just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a "gift exchange" of acts of emotion management. We bow to each other not simply fr...Show more

Book details

ISBN

9780520272941

Publisher

University of California Press

Published year

2012

Language

English

Original title

The Managed Heart

Format

Paperback

Shippping and returns

Shipping

Used books are shipped by the seller. Expected delivery after package is sent is 2-4 days.

Returns

Contact the seller after delivery.

Reviews · 0

2 Ratings • 5.0 of 5

You might also like

Shift The New Science of Managing Your Emotions So They Don't Manage You

Shift The New Science of Managing Your Emotions So They Don't Manage You

Ethan Kross

Psychological Safety (HBR Emotional Intelligence Series)

Psychological Safety (HBR Emotional Intelligence Series)

Harvard Business Review

The Sociology of Emotions Feminist, Cultural and Sociological Perspectives

The Sociology of Emotions Feminist, Cultural and Sociological Perspectives

Ann Brooks

The Man Who Mistook His Job for His Life How to Thrive at Work by Leaving Your Emotional Baggage Behind

The Man Who Mistook His Job for His Life How to Thrive at Work by Leaving Your Emotional Baggage Behind

Naomi Shragai

Having and Being Had

Having and Being Had

Eula Biss

Head Hand Heart The Struggle for Dignity and Status in the 21st Century

Head Hand Heart The Struggle for Dignity and Status in the 21st Century

David Goodhart

Strangers In Their Own Land

Strangers In Their Own Land

Arlie Russell Hochschild

Awakening Compassion at Work The Quiet Power That Elevates People and Organizations

Awakening Compassion at Work The Quiet Power That Elevates People and Organizations

Monica C. Worline

Influence and Persuasion (HBR Emotional Intelligence Series)

Influence and Persuasion (HBR Emotional Intelligence Series)

Nick Morgan

Happiness (HBR Emotional Intelligence Series)

Happiness (HBR Emotional Intelligence Series)

Harvard Business Review

Work-family Dynamics Competing Logics of Regulation, Economy and Morals

Work-family Dynamics Competing Logics of Regulation, Economy and Morals

Berit Brandth

Mindfulness (HBR Emotional Intelligence Series)

Mindfulness (HBR Emotional Intelligence Series)

Harvard Business Review

Emotional Agility

Emotional Agility

Susan David

The New Spirit of Capitalism

The New Spirit of Capitalism

Luc Boltanski

Mastering Civility A Manifesto for the Workplace

Mastering Civility A Manifesto for the Workplace

Christine Porath

The Cultural Politics of Emotion

The Cultural Politics of Emotion

Sara Ahmed

Mental Hygiene

Mental Hygiene

Lee Thayer

It's Always Personal Navigating Emotion in the New Workplace

It's Always Personal Navigating Emotion in the New Workplace

Anne Kreamer

The Why Axis

The Why Axis

Uri Gneezy

Femininity at Work

Femininity at Work

Rebecca Selberg

The Progress Principle

The Progress Principle

Teresa Amabile,

Smile or die

Smile or die

Barbara Ehrenreich

The Emotionally Intelligent Social Worker

The Emotionally Intelligent Social Worker

David Howe

Ugly Feelings

Ugly Feelings

Sianne Ngai

Bait and Switch

Bait and Switch

Barbara Ehrenreich

Emotion Management in the Workplace

Emotion Management in the Workplace

Sharon Bolton

Transforming emotion

Transforming emotion

Glenda Fredman

The Commercialization of Intimate Life Notes from Home and Work

The Commercialization of Intimate Life Notes from Home and Work

Arlie Russell Hochschild

Understanding Emotion at work

Understanding Emotion at work

Stephen Fineman

Touching Feeling

Touching Feeling

Eve Kosofsky Sedgwick

Working with Emotions in Psychotherapy

Working with Emotions in Psychotherapy

Leslie S. Greenberg

Upheavals of Thought The Intelligence of Emotions

Upheavals of Thought The Intelligence of Emotions

Martha C. Nussbaum

The Origin of Everyday Moods

The Origin of Everyday Moods

Robert E. Thayer

Talking from 9 to 5 Women and Men at Work

Talking from 9 to 5 Women and Men at Work

Deborah Tannen

Making Life Right when it Feels All Wrong How to Avoid Being an Emotional Victim with Lovers, Mates, Bosses, Friends, Family

Making Life Right when it Feels All Wrong How to Avoid Being an Emotional Victim with Lovers, Mates, Bosses, Friends, Family

Herbert Fensterheim

The Psychology of Working Life

The Psychology of Working Life

the Netherlands) Taris Toon W. (University of Utrecht

Working with Emotional Intelligence

Working with Emotional Intelligence

Daniel Goleman