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Raving Fans A Revolutionary Approach To Customer Service

Hardcover • 1993 • English • 1. edition

Raving Fans A Revolutionary Approach To Customer Service

By Ken Blanchard, Sheldon Bowles

1 Ratings • 5.0 of 5

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About the book

"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line res...Show more

Book details

ISBN

9780688123161

Publisher

Harper Collins

Published year

1993

Language

English

Edition

1

Original title

Raving Fans A Revolutionary Approach To Customer Service

Format

Hardcover

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Reviews · 0

1 Ratings • 5.0 of 5

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