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CRM at the Speed of Light

Innbundet • 2009 • Engelsk

CRM at the Speed of Light

Av Paul Greenberg

0 vurderinger • 0.0 av 5

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Om boken

Social CRM is critical to business success in today's hyper-connected environment. Customers' expectations are so great and their demands so empowered that a Social CRM strategy must be built around collaboration and customers engagement, not traditional operational customer management. It's the company's response to the customer's control of the conversation that makes Social CRM work. Written by CRM guru Paul Greenberg, CRM at the Speed of Light, Fourth Edition, reveals best practices for a su...Vis mer

Om boken

ISBN

9780071590457

Forlag

Osborne/McGraw-Hill

Publiseringsår

2009

Språk

Engelsk

Originaltittel

CRM at the Speed of Light

Format

Innbundet

Frakt og retur

Frakt

Brukte bøker sendes av selgeren. Forventet leveringstid etter pakken er sendt er 2-4 dager.

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Omtaler · 0

0 vurderinger • 0.0 av 5

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