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Service Management For Dummies

Pocket • 2009 • Engelsk • 1. utgave

Service Management For Dummies

Av Judith S. Hurwitz, Robin Bloor, Marcia Kaufman, Fern Halper

0 vurderinger • 0.0 av 5

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Om boken

A plain-English guide to managing IT from the customer's perspective Practical guidance on delivering and managing IT so that it meets the multiple needs and demands of a company and its customers and end-users–both inside and outside the organization–is hard to come by; this accessible book takes a common-sense approach that explains exactly what IT services are and how to fit them most effectively into a business Topics include setting a framework, keeping costs down, improving efficiency, an...Vis mer

Forretningsstrategi
Entreprenørskap
Ledelse og ledelsesteknikker

Om boken

ISBN

9780470440582

Forlag

John Wiley & Sons

Publiseringsår

2009

Språk

Engelsk

Utgave

1

Originaltittel

Service Management For Dummies

Format

Pocket

Frakt og retur

Frakt

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Omtaler · 0

0 vurderinger • 0.0 av 5

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