Pocket • 2020 • Engelsk • 5. utgave

Service Operations Management Improving Service Delivery

Name: Service Operations Management Improving Service Delivery
SKU: 9781292064468
Price: 349.0 NOK
Availability: InStock
ISBN: 9781292064468

Av Robert Johnston, Michael Shulver, Graham Clark, Nigel Slack

0 vurderinger • 0.0 av 5

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Om boken

Analyse and address organisational challenges using real world examples Service Operations Management, 5th Edition, by Robert Johnston et al. is a market-leading text on service operations management and provides a clear understanding of how service performance can be improved in organisations. This textbook applies underlying theories to the real world challenges faced by service operations managers on a daily basis, by providing a diverse range of examples and illustrations. Each chapter provi...Vis mer

Om boken

ISBN

9781292064468

Forlag

Pearson

Publiseringsår

2020

Språk

Engelsk

Utgave

Originaltittel

Service Operations Management Improving Service Delivery

Format

Pocket

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0 vurderinger • 0.0 av 5

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