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IT Service Management

Pocket • 2005 • Engelsk • 2. utgave

IT Service Management: An Introduction

Av Jan van Bon

0 vurderinger • 0.0 av 5

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Om boken

An introduction to IT service management as well as an introduction to the books in the IT infrastructure library, this manual also serves as a test preparation guide to the Foundation Certificate exam on IT service management. Based on the latest edition of the ITIL books on service support and service delivery, the text encourages discussion and comparison of best practices based on IT managers' own experiences.

Om boken

ISBN

9789077212288

Forlag

Van Haren Pub

Publiseringsår

2005

Språk

Engelsk

Utgave

2

Originaltittel

IT Service Management

Format

Pocket

Frakt og retur

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Omtaler · 0

0 vurderinger • 0.0 av 5

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